How To Get Rid of Door-to-Door Energy SalesRats
Yes, I said SalesRats. I have no love for them. Don't get me wrong, I understand that most of them are hard working people trying to earn a living on commission. I get that. But when your idea of earning a living regularly includes duping unsuspecting people into signing up for crap that you know won't save them any money...then I consider you to be an asshole.
Years ago I had a lovely couple living in one of my rental houses. Staying with them was the woman's elderly mother, a very nice lady in her eighties. Horribly afflicted with dementia. Not "horribly" in the horrible sense, more a case of you'd tell her something and she would stare at you like you were talking backwards. Then she'd ask you if you'd like a cup of tea and try to feed you a dog cookie.
I tolerated her because she was incredibly cute. Secretly, I worried she was going to burn my house down.
The problem with this sweet old lady was that if anyone came to the door during the day with a clipboard and a pen she would sign whatever they had without question. It wasn't too long before I started getting "contracts" in the mail from several competing energy companies. Of course, these mailings would come days after the ten-day "cooling off" period. Sometimes they were delivered to my house, sometimes to the rental house. I'm sure there are still contracts out there that she's signed that have ended up in no-man's land. Only the most tenacious of shady energy suppliers managed to figure out who really paid the bills.
I can not tell you how much of a pain in the ass it was to have to cancel those contracts. Even with legal expertise behind me it was like pulling my ears outta my arse. (Probably) Nearly impossible. Telling them I didn't sign it got me nowhere. Trying to explain the situation? Forget it. Complain about it? Pfft. Like they care.
I ended up threatening lawsuits. I sent everything on paper marked with the firm's legal letterhead and nine out of ten companies backed down. The tenth company, I paid their "cancellation fee" and fought them in Small Claims. Naturally, I won.
What came out of the whole mess was a stroke of brilliance. The energy (rats) companies I dealt with all agreed that a tenant did not have the right to sign any contract changing the energy supplier if the landlord was the one paying the bills. It took a whole lotta legal threatening to get them to say that, but eventually they had to concede. So guess what you say the next time someone comes knocking on your door?
"I don't own this house, I rent. The landlord pays the energy bills and we are not permitted to give out his contact information"
Yes, it's a lie. But these people don't know that. They work on commission, remember, so time is money. If you don't own the house, they won't waste their time. I have never had a person challenge me once I've said that. They just say thank you and move on.
Try it. It will save you time and the grief of arguing with these people. Some of them can be incredibly pushy (which is never appreciated) so at the very least you may be spared the hard sell. Or the guilt trip, or the fear mongering, or whatever other crappy sales tactic they choose to spring on you.
So what ever happened to the sweet old biddy? Well, I had to have the tenants put the energy bills in their own names. I couldn't take the hassle, she was a magnet for these reseller sales people. The day I went over to discuss the situation with them I had a binder full of all the contracts she had signed and a pen in my hand. The woman's mother answered the door and as soon as she saw the binder she said "I sign...I sign...". Even when I tried to tell her I wasn't looking for her signature she still tried to get the pen away from me. With the help of her daughter we finally figured out why she kept signing things.
She was expecting a telegram from her husband. Because apparently he was overseas in Korea. In 1950.
I ate two dog cookies that night because I felt so bad for ever being angry at her. And I smiled my damned fool face off while I was chewing 'em, too.
Years ago I had a lovely couple living in one of my rental houses. Staying with them was the woman's elderly mother, a very nice lady in her eighties. Horribly afflicted with dementia. Not "horribly" in the horrible sense, more a case of you'd tell her something and she would stare at you like you were talking backwards. Then she'd ask you if you'd like a cup of tea and try to feed you a dog cookie.
I tolerated her because she was incredibly cute. Secretly, I worried she was going to burn my house down.
The problem with this sweet old lady was that if anyone came to the door during the day with a clipboard and a pen she would sign whatever they had without question. It wasn't too long before I started getting "contracts" in the mail from several competing energy companies. Of course, these mailings would come days after the ten-day "cooling off" period. Sometimes they were delivered to my house, sometimes to the rental house. I'm sure there are still contracts out there that she's signed that have ended up in no-man's land. Only the most tenacious of shady energy suppliers managed to figure out who really paid the bills.
I can not tell you how much of a pain in the ass it was to have to cancel those contracts. Even with legal expertise behind me it was like pulling my ears outta my arse. (Probably) Nearly impossible. Telling them I didn't sign it got me nowhere. Trying to explain the situation? Forget it. Complain about it? Pfft. Like they care.
I ended up threatening lawsuits. I sent everything on paper marked with the firm's legal letterhead and nine out of ten companies backed down. The tenth company, I paid their "cancellation fee" and fought them in Small Claims. Naturally, I won.
What came out of the whole mess was a stroke of brilliance. The energy (rats) companies I dealt with all agreed that a tenant did not have the right to sign any contract changing the energy supplier if the landlord was the one paying the bills. It took a whole lotta legal threatening to get them to say that, but eventually they had to concede. So guess what you say the next time someone comes knocking on your door?
"I don't own this house, I rent. The landlord pays the energy bills and we are not permitted to give out his contact information"
Yes, it's a lie. But these people don't know that. They work on commission, remember, so time is money. If you don't own the house, they won't waste their time. I have never had a person challenge me once I've said that. They just say thank you and move on.
Try it. It will save you time and the grief of arguing with these people. Some of them can be incredibly pushy (which is never appreciated) so at the very least you may be spared the hard sell. Or the guilt trip, or the fear mongering, or whatever other crappy sales tactic they choose to spring on you.
So what ever happened to the sweet old biddy? Well, I had to have the tenants put the energy bills in their own names. I couldn't take the hassle, she was a magnet for these reseller sales people. The day I went over to discuss the situation with them I had a binder full of all the contracts she had signed and a pen in my hand. The woman's mother answered the door and as soon as she saw the binder she said "I sign...I sign...". Even when I tried to tell her I wasn't looking for her signature she still tried to get the pen away from me. With the help of her daughter we finally figured out why she kept signing things.
She was expecting a telegram from her husband. Because apparently he was overseas in Korea. In 1950.
I ate two dog cookies that night because I felt so bad for ever being angry at her. And I smiled my damned fool face off while I was chewing 'em, too.



